By opting in to receive SMS messages from Align Chiropractic Spine and Wellness PLLC (“we,” “us,” “our”), you agree to these Terms and Conditions (Terms).

SMS Messaging Service

By providing my phone number, I consent to receive SMS text messages from Company for appointment reminders, marketing messages, and general two-way communication about your relationship with Company. Message and Data Rates may apply.

Message Frequency

You will get more than one message from us unless you opt-out, and while messaging frequency varies, you will likely receive messages pertaining to your account with us as you request. Company reserves the right to alter the frequency of messages at any time to increase or decrease the total number of messages. Company and carriers are not liable for delays or undelivered messages.

Message and Data Rates

Message and data rates may apply based on your mobile carrier’s terms.

Privacy Policy

Your information will be handled in accordance with our Privacy Policy which you can find on our website.

Cancellation/Opt-Out Instructions

You can opt out of receiving SMS messages at any time by replying STOP to any message we send you. After you opt out of text messaging, you will receive one additional message confirming your request has been processed.

Help/Customer Support

Text the word HELP for support. You may also contact us directly at the number listed on our website for our front desk.

Liability

We are not responsible for any charges, errors, or delays in SMS delivery or undelivered messages caused by your carrier or third-party service providers.

I understand and agree that:

  • Text messages are not a secure form of communication. My health information could be seen by others if messages are misdirected or intercepted.
  • Texting is for non‑urgent matters only, such as scheduling or basic office questions. I should not send sensitive medical details or treatment questions by text.
  • Messages sent to the office may not be read right away. Response times are limited to normal business hours.
  • If I have a medical emergency, I will not text. I will call 911 or go to the nearest emergency room.

By choosing to receive texts, I accept these risks and agree to use SMS only as described above.